Personalised service is what sets us apart at The Mutual Bank. We know that you are not just another customer – and you know that we are not just another bank.

As a member-owned bank, no one delivers personal service quite like us.

Helping deliver this are our two newly appointed Personal Banking Managers Zac Baylis and Cherylynn Cambridge – local people helping local people.

Cherylynn is a familiar friendly face, having returned to The Mutual Bank team.

She brings with her a wealth of finance industry experience to assist members.

Zac has been promoted to the role after working in various positions across the bank in Finance, Payments, and Lending.

Cherylynn can assist Newcastle and Lake Macquarie members while Zac services the Maitland area.

Members who join The Mutual Bank for its great products and competitive interest rates stay for the exceptional member service, which has been recognised after receiving two awards in the 2021 Hunter Local Business Awards.

Earlier this year it was announced The Mutual Bank won an award for Outstanding Professional Services along with Business of the Year.

The Local Business Awards aim to pay tribute to and reward the local community's best businesses. It also aims to develop and strengthen the bonds between businesses and the community thereby improving the standards of local businesses.

Give Zac or Cherylynn a call on 1300 688 825 to find out just how personal our service is.

At The Mutual Bank you’re more than a customer.