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The Loan Process

Here is a step-by-step guide to applying for a loan with The Mutual.

1. Talk to The Mutual

Contact The Mutual or call in to any branch to make an appointment with your local lender. Make sure you bring along all the necessary paperwork.

2. Pre-Approval (optional)

Our lender can provide you with an indication as to how much you can borrow, as well as written pre-approval. This will help with your decision process.

3. Application

We will assess your individual situation and advise if any additional documentation or conditions are required. When you have decided on the home you want to buy we will provide you with a Letter of Offer.

4. Letter of Offer

We will notify you in writing once your loan has been approved. To accept the offer and proceed with the loan you will be required to sign and return the letter of offer.

5. Conveyancing (mortgage secured only)

Once we receive your signed letter of offer the relevant paperwork will be sent to your conveyancer or solicitor. Before settlement you will also need to provide us with a copy of your building insurance.

6. Settlement

On the day of settlement we will arrange for the loan funds to be paid to the appropriate party. Once that happens the property is yours!

7. Post - Settlement

Following settlement The Mutual will provide a letter of confirmation ensuring everything is in place for your loan. Our lenders will be in contact with you to discuss how you can take advantage of your loans features.


If you have any questions, please contact us