Scam Alert Reminder: Our team will never ask you to provide your password, one-time passcode (OTP) or your PIN. If you receive a suspicious call, text or email don’t respond. Contact our customer service team on 1300 688 825.
Visa Secure is a free service that protects you when you use your Mutual Visa Card to purchase online from participating stores. It makes shopping online with your Mutual Visa Card safer and more secure by verifying the identity of the cardholder.
It is a simple but comprehensive way to protect online shoppers against fraud. Visa Secure uses 3-D Secure technology to verify your identity while you shop online, detecting any unusual purchases or patterns. For example, if you are shopping on a new device you may be prompted to contact us to confirm the transaction is genuine.
For more information on Visa Secure and how it works please visit Visa Secure website and please read The Mutual Bank's Visa Secure Terms and Conditions.

