Our Values

Expect more than a bank.

We know you’re not an average customer, and we’re not an average bank.

Everything we do is driven by providing better services and products to our members. We are locally owned by our members, not shareholders. Our profits go back into the Hunter Region supporting sporting clubs, community initiatives, charities, local employment, and small business.

Our Mission

Modern Banking, traditional service.

Customer Service Charter

You can read more on our commitment to customers in our Customer Service Charter.