The Mutual Bank team trust all our Members are keeping safe during the current extreme weather in the Hunter Region and parts of New South Wales. 

Chief Member Officer Matthew Dunnill said The Mutual Bank Team is here to help any Member who has been impacted by rain and flash flooding. 

“Members experiencing financial hardship, or any other banking issue, can call our team on 1300 688 825, email us at info@themutual.com.au or visit your local branch,” he said. 

“Members who have CGU insurance can call 13 24 80 or make a claim online at cgu.com.au/claims.” 

The SES have recommended Live Traffic to keep you updated on road conditions and in particular road closures. It can be accessed here. The NSW SES, ABC Newcastle radio and the Port Stephens, Maitland and Cessnock Councils have regular updates on their websites and Facebook feeds. 

Current branch temporary closures: 

  • The safety of our staff is paramount and some branches may be closed during lunch breaks. 

  • Edgeworth Branch will be closed Tuesday 20 May and Wednesday 21 May.

Anyone who has experienced damage from the rain or has floodwater threatening their property, please call the State Emergency Service (SES) on 132 500. Call 000 in any emergency.