Our branches and Contact Centre will be closed on Monday 26 January for the Australia Day public holiday. Payments scheduled for 26 January will be processed in advance on Saturday 24 January.
We thank you for your understanding.
Mark Williams
Chief Executive Officer
Mark is the CEO of The Mutual Bank and joined the organisation in 2023.
View Mark’s LinkedIn profile.
David Vincent
Chief Financial Officer
David joined The Mutual Bank in 2024 as Chief Financial Officer and is responsible for the finance and treasury functions.
View David’s LinkedIn profile.
Melanie Howard
Interim Chief Risk Officer
Melanie joined The Mutual Bank in 2024 and was appointed Interim Chief Risk Officer in October 2025. She is responsible for the risk, AML, fraud and remediation and compliance functions.
View Melanie's LinkedIn profile.
Felicity Laczina
Chief Operations Officer
Felicity joined the Mutual Bank in 2022 as Chief Operations Officer and is responsible for the people culture and property, credit and lending, strategic programs and procurement and first line risk functions.
View Felicity’s LinkedIn profile LinkedIn profile.
Matthew Dunnill
Chief Member Officer
Matthew joined The Mutual Bank as Chief Member Officer in 2022 and is responsible for the products, retail operations, business banking, retail lending and marketing and communications functions.
View Matthew’s LinkedIn profile.
Josh Hessel
Chief Digital and Technology Officer
Josh joined The Mutual Bank in 2023 as Chief Digital and Technology Officer and is responsible for the data and analytics, financial crimes, digital and payments and information technology functions.
View Josh’s LinkedIn profile.
Merran Magill
Chief Governance Officer & Company Secretary
Merran joined The Mutual Bank in 2022 as Chief Governance Officer & Company Secretary and is responsible for the corporate governance, legal and company secretariat functions.
View Merran’s LinkedIn profile.
