Executive Leadership Team

Our Executive Leadership Team drives the bank’s strategy and operations to deliver value and satisfaction for Members.

 

Mark Williams

Chief Executive Officer

Mark is the CEO of The Mutual Bank and joined the organisation in 2023.

View Mark’s LinkedIn profile.

 

David Vincent

Chief Financial Officer

David joined The Mutual Bank in 2024 as Chief Financial Officer and is responsible for the finance and treasury functions.

View David’s LinkedIn profile.

 

Melanie Howard

Interim Chief Risk Officer

Melanie joined The Mutual Bank in 2024 and was appointed Interim Chief Risk Officer in October 2025.  She is responsible for the risk, AML, fraud and remediation and compliance functions.

View Melanie's LinkedIn profile.

 

Felicity Laczina

Chief Operations Officer

Felicity joined the Mutual Bank in 2022 as Chief Operations Officer and is responsible for the people culture and property, credit and lending, strategic programs and procurement and first line risk functions.

View Felicity’s LinkedIn profile LinkedIn profile.

 

Matthew Dunnill

Chief Member Officer

Matthew joined The Mutual Bank as Chief Member Officer in 2022 and is responsible for the products, retail operations, business banking, retail lending and marketing and communications functions.

View Matthew’s LinkedIn profile.

 

Josh Hessel

Chief Digital and Technology Officer

Josh joined The Mutual Bank in 2023 as Chief Digital and Technology Officer and is responsible for the data and analytics, financial crimes, digital and payments and information technology functions.

View Josh’s LinkedIn profile.

 

Merran Magill

Chief Governance Officer & Company Secretary​

Merran joined The Mutual Bank in 2022 as Chief Governance Officer & Company Secretary and is responsible for the corporate governance, legal and company secretariat functions.

View Merran’s LinkedIn profile.

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Any advice or information on this site does not take into account your personal objectives, financial situation, or needs and you should consider whether it is appropriate for you. Please review our Product Disclosure Statement, Target Market Determinations, Terms and Conditions, Financial Services Guide, and Credit Guide before deciding to acquire a product.

Eligibility and lending criteria, conditions, fees, and charges apply to all loans. Interest rates, fees, and charges may change without notice. Information is current as at date of appearance and is subject to change. We use reasonable efforts to provide accurate and up to date information. However, mistakes may still occur from time to time, and we cannot guarantee that this website is free from any errors, inaccuracies or omissions. Maitland Mutual Limited trading as The Mutual Bank ABN 94 087 651 983 AFSL/Australian credit licence 238139.

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We acknowledge the Traditional Owners of the lands on which we operate and pay our respects to Elders past and present, and to emerging community leaders. We also acknowledge the important role Aboriginal and Torres Strait Islander peoples continue to play within the communities in which The Mutual Bank operates and where our team members reside.