Our branches will be closed on Wednesday 26 January for the public holiday. We thank you for your understanding and apologise for any inconvenience caused.
What is a Target Market Determination?
A Target Market Determination (TMD) describes the type of consumer that a financial product has been designed for, based on their needs, objectives, and financial situation.
It is a written document that is publicly available and outlines:
Why does The Mutual Bank have product Target Market Determinations?
The Treasury Laws Amendment (Design and Distribution Obligations and Product Intervention Powers) Act 2019 requires issuers and distributors of financial products to have TMDs for each of these products, which is part of a broad framework designed to ensure that customers are at the centre of the approach to the design and distribution of financial products.
The Mutual Bank is a regulated entity engaging in retail product issuance and distribution and is required to report complaints and significant dealings in relation to products that are not consistent with the product TMD in accordance with the Corporations Act. To make a complaint about a product that is issued or distributed by The Mutual Bank, including a product TMD, contact us on this website or visit one of our Branches.
Savings and Term Deposits
Business and Commercial Loans
Credit Card, Car Loans and Personal Loans
Owner Occupied Home Loans
Investment Home Loans
A TMD is not a recommendation, an opinion, or advice about whether any person should acquire the product, or whether a person is within the target market for the product. Your objectives, financial situation and needs for acquiring a particular product may differ from others, as described in the Class of Members in the product TMD. A product TMD does not summarise the risks of acquiring a product, members should refer to the Product Disclosure Statement and Terms and Conditions to determine the risks for themselves. Persons considering applying for a product as issued and/or distributed by The Mutual Bank should contact us to obtain information about the product and the application process.