Community

The Mutual Bank named Business of the Year at Hunter Region Business Excellence Awards

The Mutual Bank has been named as one of the Hunter Region’s leading organisations, winning both the prestigious Business of the Year title and the Financial and Real Estate Services category at the 2026 Hunter Region Business Excellence Awards. The dual recognition highlights the Bank’s longstanding commitment to delivering personalised, Member‑owned banking while supporting the financial wellbeing of local families, businesses and communities. Chief Executive Officer Mark Williams said the recognition was particularly meaningful given the Bank’s deep connection to the region. “This recognition reflects the trust our Members place in us every day,” Mr Williams said. “To be named Business of the Year, alongside winning our category, is an incredible honour and a testament to our people, our purpose and our connection to the Hunter. “Being recognised in a region like the Hunter – known for its resilience, strong relationships and community spirit – makes this achievement particularly meaningful for our organisation.” Established in 1888, The Mutual Bank has supported generations of Members, reinvesting profits back into better rates, services and local initiatives rather than paying dividends to shareholders. As a Member‑owned bank, its purpose has remained unchanged for more than 137 years: to champion the financial wellbeing of Members and contribute to stronger, more connected communities. Mr Williams said the awards belongs not only to the organisation, but to the people behind it. “This recognition is shared with our team, whose care and commitment show up in every interaction, and with our Members and community who continue to support us,” he said. Over the past 12 months, The Mutual Bank has delivered strong performance and community impact, alongside receiving national recognition for its home loan offering and continuing to make investment in local initiatives across sport, education, health and social support services. “Our focus has always been simple - to stand alongside our Members and back the region we’re proud to call home, and this award encourages us to keep doing exactly that,” Mr Williams said. As proud sponsors of the Business Woman of the Year Award, The Mutual Bank also congratulates Sarah-Jane Dunford, Founder of Riskology, on this well-deserved recognition and celebrates the outstanding contribution she is making to the Hunter business community.

Joseph Hill Earns Prestigious Career Award

The Mutual Bank is proud to announce that our Data and Analytics Intern Joseph Hill has won the Student Employability Achievement Award at the University of Newcastle’s 2025 Employability Excellence Awards. Joseph joined The Mutual Bank in June 2025 and is working in the Data and Analytics team whilst studying a Bachelor of Mathematics / Bachelor of Data Science and quickly became an integral part of our team. From day one, he impressed us with his fresh ideas, positive attitude, and eagerness to learn. His hard work and commitment have now been recognised on a major stage.  This award celebrates students who demonstrate initiative, adaptability, and dedication to developing employability skills through diverse experiences. Joseph’s journey is a shining example of how curiosity and persistence can lead to incredible career opportunities.  We were proud to celebrate alongside Joseph at the awards night and even more excited when the University of Newcastle’s media team visited our Head Office to film a special video highlighting his achievement. Want to hear Joseph’s story? Watch his video here Why This Matters for Your Career  At The Mutual Bank, we believe in creating career-ready opportunities for students and graduates. Internships like Joseph’s provide hands-on experience, mentorship, and exposure to real-world projects that help future professionals thrive.  As the University of Newcastle celebrates 60 years of serving our regions, these awards showcase the partnerships and programs that prepare students for life beyond university – through career-ready placements, innovative teaching, and impactful industry engagement. We’re honoured to play a role in this journey.    Explore Careers at The Mutual Bank  Looking for an opportunity to kickstart your career in banking, data analytics, or customer service? Join a team that values growth, innovation, and community impact.  View Current Opportunities Interested in doing an internship or University placement at The Mutual Bank? > Contact our People and Culture team    Congratulations again, Joseph! You’ve done us proud. 

Our Business Cheque Account is one of the best

We are thrilled to announce that our Business Cheque Account has been recognised by Mozo for its exceptional value and quality.  Mozo has been helping consumers make informed purchase decisions for more than a decade, evaluating thousands of products on the market, to help consumers make more informed financial decisions.  The Mozo Experts Choice Awards showcase the best products and services in the marketplace which offer exceptional value or quality for Australians.  The Mutual Bank’s Business Cheque Account has won a Mozo Award in the Small Business Exceptional Everyday Account category.  Mozo analysed 622 personal, business and Self-Managed Super Funds products from 85 providers across all categories when deciding the winners.  The Mutual Bank’s Chief Member Officer, Matthew Dunnill, said the Mozo win highlighted why The Mutual Bank’s Business Banking is one of the Hunter’s best kept secrets.  “Our Business Banking Managers have the local knowledge, depth of experience and authority to move fast to support your business growth goals,” said Matthew.  “We also offer innovative solutions and competitive products to help small business owners.   “Our Business Cheque Account is a great example of fuss-free support, offering at-call access to your funds with no monthly account-keeping fee.”  The Business Cheque Account win follows The Mutual Bank’s Budget Home Loan winning a Mozo Award three years running.  You can read more information about the Mozo Experts Choice Awards and the full list of winners here.  Keen to know more? Learn more about our award-winning Business Cheque Account and how it can benefit your business here. 

The Mutual Bank scores a hat trick of awards

For the third year running, The Mutual Bank’s Budget Home Loan* has won a Mozo Experts Choice Home Loan Award in the coveted Low-Cost Home Loan category. The Mozo Experts Choice Awards have been helping consumers make informed purchase decisions for over a decade, with their extensive award selection process evaluating thousands of products. The Mutual Bank’s CEO, Mark Williams, said the triple win for the Budget Home Loan was fantastic news for the Hunter-based bank. “Our commitment to offering competitive products and making our Members’ mortgage journey more manageable has been recognised for the third year with a win in these awards, and that recognition highlights our dedication to helping people thrive,” he said. “We know people are always looking for better value products and services, particularly given the cost-of-living pressures.  Our Budget Home Loan has been consistently popular with home buyers looking for a no-frills home loan with a low, variable interest rate that is complemented by personalised and attentive service.” AJ Duncanson, Data Director and Mozo Experts Choice Awards Judge said The Mozo Experts Choice Home Loan Awards for 2025 help Aussie consumers cut through the noise and identify great value options. “The Mutual Bank’s Budget Home Loan stood out for its combination of a low interest rate and the fact it has no application fee and no monthly or annual service fee - features that can make a real difference to borrowers looking to keep costs down,” he said. Mozo considered thousands of rate variants across 444 home loans from 97 lenders.  For the Low Cost Home Loan category, the Mozo judges assessed variable rate loans for owner-occupier borrowers making principal and interest repayments, identifying these as the lowest cost for several different loan-to-value ratios. More information about the Mozo Experts Choice Awards and the full list of winners here. *The Mozo Experts Choice Low Cost Home Loan award was awarded to The Mutual Bank’s Budget Home Loan Special Variable Rate for owner-occupied loans with ≤80% LVR and Principal and Interest repayments. Eligibility and lending criteria, terms, conditions, fees, and charges apply and are available on application.

The Mutual Bank wins a Mozo for the second year

For the second year running, The Mutual Bank’s Budget Home Loan* has won a Mozo Experts Choice Home Loan Award in the Low Cost Home Loan award category. The win follows the news earlier this month that The Mutual Bank’s Budget Home Loan was named one of the best refinance home loans in the market with a 2024 RateCity Gold Award. The Mozo Experts Choice Awards have been helping consumers make informed purchase decisions for the past 10 years and their extensive award selection process evaluates thousands of products. For the Low Cost Home Loan category the Mozo judges assessed 270 variable rate loans for owner-occupier borrowers, making principal and interest repayments, and identified these as the lowest cost for several different loan-to-value ratios. The Mutual Bank’s CEO, Mark Williams, said the double win for the Budget Home Loan was fantastic news for the Hunter-based bank. “Our commitment to offer competitive products has been recognised with these two awards, and that recognition highlights our commitment to helping people thrive,” he said. “We know the cost-of-living pressure means people are looking to trim their budgets where they can, and our Budget Home Loan has been consistently popular with home buyers looking for a no-frills home loan with a low, variable interest rate.” Mozo Experts Choice Awards Judge Peter Marshall said when it comes to choosing a home loan, key factors that people look for are competitive rates, low fees and a lender they can trust. “The Mutual Bank has demonstrated that it delivers on all three fronts,” he said. “This is the second year running that the Budget Home Loan has taken out a coveted award in the low cost home loan category, and is to be congratulated on this achievement. “These awards were designed to showcase the products in the market that deliver best value and The Mutual Bank is a great example of a small member-owned challenger competing with the big guys.” * The Mozo Experts Choice Low Cost Home Loan award was awarded to The Mutual Bank’s Budget Home Loan Special Variable Rate for owner occupied loans with ≤80% LVR and Principal and Interest repayments. Eligibility and lending criteria, terms, conditions, fees and charges apply and are available on application.