News

Privacy Awareness Week (PAW) is a national initiative that promotes awareness of privacy rights and responsibilities and the importance of protecting personal information.   This year, PAW runs from 4-10 May 2026, with the theme “Trust is built here. In every privacy complaint. In every resolution.”   At The Mutual Bank, trust is at the heart of everything we do. Protecting your personal information, and responding respectfully if you ever have a concern, is an important part of how we earn and keep that trust.  This year’s theme focuses on building public confidence through strong privacy practices, including how organisations respond to privacy concerns and complaints. In other words: trust isn’t just about what we say, it’s built through what we do, especially when something goes wrong and needs to be put right.   How we protect your information  Our Privacy Notice explains how we collect and use personal information, who we may share it with, how you can access and correct your information, and how you can raise concerns about our privacy practices.   We also take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, disclosure or modification. We review our privacy practices regularly to ensure they remain appropriate.  You can view our Privacy Policy here: Privacy Policy.   A few practical tips to help protect your privacy  Be cautious about sharing personal information online or over the phone.  Use strong, unique passwords and enable extra security steps where available.  Watch out for unexpected messages asking you to “confirm” details or click a link.  Keep your devices updated and lock your screen when you’re not using it.   Have a question or concern about privacy?  If you have any questions or concerns about your privacy, you can contact our Privacy Officer:   Phone: 1300 688 825   Email: info@themutual.com.au   Address: PO Box 2487, Green Hills, NSW, 2320.    Want to learn more about PAW 2026?  Learn more about the national campaign and the 2026 theme on the OAIC website: Privacy Awareness Week 2026 

The Mutual Bank is honoured to once again support Warbirds Over Scone, returning in March 2026 as one of the Hunter region’s most iconic and historically significant events. More than an airshow, Warbirds Over Scone stands as a powerful celebration of aviation heritage and the stories that have shaped our region’s identity.  Hosted at Scone Airport 28 – 29 March, and set against the backdrop of the Hunter Valley, this two-day festival brings history to life with one of the Southern Hemisphere’s most remarkable collections of vintage and wartime aircraft. Highlights for 2026 include: Australia’s largest gathering of Supermarine Spitfires since WWII  A spectacular assembly of Mustangs, Kittyhawks, classic trainers and heritage favourites  The world’s only flying F4U1D Corsair  Australia’s only airworthy Vampire and the legendary Sea Fury “Southern Cross”  Aerobatic displays from Paul Bennet Airshows  Dozens of aircraft on static display, including rare heritage jets and meticulously restored warbirds  Visitors can also explore the Hunter Warbirds museum, enjoy adventure and helicopter flights, browse market stalls, view classic cars and take in a festival atmosphere that blends history, community and family fun.    Preserving Heritage. Supporting Community. Strengthening the Region.  As a customer owned bank, The Mutual Bank exists to support the people and places that make the Hunter region unique. Our partnership with Warbirds Over Scone reflects our shared commitment to celebrating local heritage and preserving the stories that define our community owned bank, The Mutual Bank exists to support the people and places that make the Hunter region unique. Our partnership with Warbirds Over Scone reflects our shared commitment to celebrating local heritage and preserving the stories that define our community.  For more than 135 years, we’ve reinvested our profits into what matters most:  Award winning home and personal lending winning home and personal lending  Personalised, community focused service focused service  Partnerships and events that honour and strengthen our region’s character  Warbirds Over Scone captures the rich aviation history and enduring spirit of the Upper Hunter – a spirit The Mutual Bank has proudly supported since 1888.     

The Surfest High School Teams Challenge draws enthusiastic teams from across NSW, with growing female participation highlighting The Mutual Bank’s commitment to inclusivity and youth development.    For the fourth consecutive year, The Mutual Bank proudly sponsors this cornerstone event, reinforcing its dedication to community, grassroots sport, and the development of future champions.    This year’s challenge will be held at South Bar Beach on 19 and 20 February during Newcastle Surfest’s 40th anniversary celebrations, as part of six community events leading up to the World Surf League Challenger Series from March 9 -15, 2026. Open exclusively to NSW high schools, the competition features boys’ and girls’, divisions, with teams of up to five surfers showcasing their skills and teamwork.  Event Director Warren Smith said:    “The continued growth of this event wouldn’t be possible without the ongoing support of The Mutual Bank. Last year we saw more schools than ever take part, including 20 women’s teams – the highest number in the event’s history. Newcastle Surfest is proud to present The Mutual Bank High School Teams Challenge as part of our 40-year celebrations.”    The Mutual Bank’s sponsorship reflects its commitment to supporting local sporting stars while championing inclusivity and the rise of women in sport. Beyond surfing, the bank also backs youth female teams in netball, touch football, and Premier League football, reinforcing its goal of creating opportunities for young women to thrive.    Matthew Dunnill, Chief Member Officer at The Mutual Bank, said:    “The Mutual Bank High School Teams Challenge is a fantastic opportunity for young surfers to gain invaluable experience and demonstrate their talent. We are proud to support an event that aligns with our commitment to helping people thrive and fostering strong community connections.”    With no entry fee and prizes for finalists, the challenge offers an accessible and exciting platform for young athletes to shine. Surfest’s 40th anniversary reinforces its status as the Southern Hemisphere’s biggest surfing festival, where local talent meets international excellence.      Many competitors in the High School Teams Challenge progress to Surfest’s Junior Championship divisions and even the World Surf League, making this event a proven pathway for emerging talent. By supporting this grassroots opportunity, The Mutual Bank helps nurture the next generation of surfing champions while promoting inclusivity and community engagement.     

Today, 22 January 2026, Australia observes a National Day of Mourning to honour the lives lost and all those affected by the recent tragedy at Bondi. The national theme, “Light will win – a gathering of unity and remembrance,” encourages communities across the country to pause, reflect, and come together with empathy.  This day invites us to acknowledge the impact such events can have on individuals and communities. Simple actions, listening, checking in on someone, lighting a candle, or observing a moment of silence, can help create a sense of connection and support.  At The Mutual Bank, our purpose is grounded in people. We believe communities grow stronger when we lead with empathy, support one another, and choose kindness in small, meaningful ways.  In the spirit of this important day, The Mutual Bank will undertake an act of kindness to support our community, by making a donation to Lifeline Hunter to assist their ongoing work in providing vital crisis support across our region.  If you’re feeling the emotional weight of recent events, consider reaching out to a trusted person or a support service. Lifeline Hunter (13 11 14) offers confidential assistance to anyone who needs to talk.  A nationwide minute of silence will be observed at 7:01pm AEDT, and Australians are invited to participate in whatever way feels meaningful, through quiet reflection, acts of kindness, or displaying a candle in remembrance.  As a community minded organisation, The Mutual Bank remains committed to compassion, respect, and unity – today and every day.